Mr. Rooter Plumbing of Greater …

Phillip Napoli

4 months ago

They came out the same day that I called in the morning. Dakota was attentive and listening to the problem, observed the issue, and solved it quickly. My drain is working better than it ever has since I moved in. The process took less than a half hour. He accessed a trap in the driveway, which took great effort, that another reputable "heating, air conditioning, plumbing, and electrical" company in the Syracuse area spent 2+ hours trying to unsuccessfully, though still billed me $120+ for solving nothing. He did it in minutes. Worth every dollar. Thank you!

bob stein

7 months ago

Anthony Gardynski arrived promptly at our home, was friendly and professional and solved our issue while constantly updating us on the procedure and progress. He was very knowledgeable and confident that the problem could and would be resolved. He completed the job in our basement efficiently and completely. He was a pleasure to have in our home and we would not hesitate to call and have him address any future issues we may have. Great job !

Maria Lucia

4 months ago

I had a plumbing emergency and Mr Rooter responded within 2 hours. Anthony Gardynski was professional,friendly and knowledgeable. He was able to fix my problem. He took time to explain the situation (so I could understand it ) and when completed , he had a video to show me and explain the working pump. Anthony is top notch in all aspects of his job. I would not hesitate to recommend him

Daniel Rubado

4 months ago

Anthony did a thorough, caring, competent job. His communication skills were outstanding. He arrived within 30 minutes of My service request, & completed His work in an hour. He was respectful of My property. Thoroughly explained all the problems and offered several options to correct my issues. Very happy with His response, troubleshooting, and all work completed.

Jen

4 months ago

Very happy with this experience with Mr Rooter! Tyler was so kind, professional and helpful when deciding whether to replace our old sewer ejector pump vs just the float switch. He was also very meticulous with his work and left the area very neat. Definitely felt like we were in good hands during what could have been a much more stressful experience! Thank you Tyler and Mr Rooter!

Melissa Davis

Edited 4 months ago

Mr. Rooter Plumbing provides outstanding service and we highly recommend them. We had a sewer back up at our home. Plumbing Technician Anthony Gardynski and Underground Specialist John Wayne arrived at our home shortly after we called the office. They were able to remedy the immediate emergency and provided us with very detailed explanations of the overall problem and written estimates for resolving our larger plumbing issue. Both Anthony and John are friendly, courteous and extremely knowledgeable. They explained everything in layman's terms, reviewed the camera footage of our piping on their laptop computer and provided visual diagrams to assist our understanding and options for repairs. We are looking forward to working with this fine company to address our upcoming repair project.

Amanda Lynn

5 months ago

Absolutely phenomenal service! Anthony from Mr. Rooter was exceptional from start to finish. Not only was he incredibly kind and professional, but he took the time to thoroughly explain every step of what he was doing so I fully understood the process. He made a stressful situation feel easy and handled everything with such confidence and care. I couldn’t be more grateful for the service he provided. Highly recommend asking for Anthony. You’ll be in the best hands!

Megan Nobis

3 months ago

Dakota was very friendly and quick. He got right to work and had our drain unclogged in no time. I am very pleased with Dakota and Lynn at the office. I wish I had an extra pair of slippers for Dakota so he wouldn't have take bags on/off his boots. Mr Rooter should buy those folks a nice pair for Christmas!

Shannon Winters

3 months ago

I had a great experience today with technician Richard Johnson. He helped with our kitchen sink and was extremely thorough and informative on next steps to help us avoid any further clogs/issues. He provided us an estimate for future work if we decide to go that route and product recommendations. Customer service was great. 10/10 would book again and refer anyone who needs plumbing services!

Jason wong

2 months ago

I highly recommend this service! The technician, John Wayne, was amazing. He provided a very clear picture of the problem by using photos and videos to explain everything, which I really appreciated. It’s rare to find someone who takes the time to ensure the customer fully understands the situation. Professional, transparent, and great service overall."